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Typically, you should receive the payment between 5 Bank Business Days, excluding weekend and public holiday. If you didn’t receive the payment by 6th business days, please contact our support hotline +65-6303-0535 for assistance.”
We payout the funds via PayNow and Bank Transfer
Please be advised that payment transaction will be temporarily on hold and our team will reach you to discuss and renegotiate the product value that we received. Should you decide to cancel the trade-in thereafter, there will be a surcharge of S$19 administration and return delivery fees.
You will receive an e-mail explaining why a different value was assigned. You have the choice of accepting the updated quote, or having the item returned to you at your cost.
No worries, simply drop us a call at +65-6303-0535.