GENERAL FAQs

How do this work?

The Pc Dreams  Trade-In Program offers a convenient way for you to bring used IT Gadgets to trade in for Cash. You must be 18 years old or older to take advantage of the program.

Why should you trade-in your device to us? What are the advantages?

Trading in your device to us without the need to worry about your personal information or data being exposed/leaked and or exploit. PC Dreams Pte.Ltd is ISO Certified with ISO 9001:2015 “quality management systems standard” and ISO/IEC 27001 “information security standard”

We are here to set an industry standard for “Trade-In” at the same also to ensure that our partners and consumers information is secured.

 

What items/gadgets that we accept?

Devices that we accept for trade-in:

Disclaimer: The above-listed models are for reference, serve as an example of product visual only.

How do I find the serial number on my device?

Please refer to the hyperlink below for instruction.

How do I get started?/ What is the process if I want to trade in my item online?

  • Go to Evaluation.
  • Just follow some simple steps to submit the product information and obtain an estimate price quote for what your device may be worth.
  • Once you accepted the offer, you may immediately schedule an appointment to pick up the device and it’s absolutely free of charge. (Terms & Conditions Apply)
  • Once the device is received and verified, you will be paid within 2 business days (Exclude Sat, Sun & PH)

I do not see the brand or model listed on your webpage/ Unable to find the product model?

Don’t worry, simply visit the URL below to manually fill up the product details and our team will get in touch with you within the next business day https://backup.pcdreams.com.sg/laptop-trade-in-tablet-trade-in/

You may also want to take a look at our terms and conditions to identify if your devices are qualified for the trade-in through HERE.

Devices that are locked, specifically lock by iCloud Access (Apple) or Google Account(find my device) were not be accepted for trade-in.

I do have a few devices that I would like to trade-in, how could I go around that?

Multiple product trade-in is currently on the pipeline for future implementation. At the moment, you may submit the products through here.

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