Data Privacy & Protection FAQ's

How about the data stored on my device, how can you ensure that is properly removed from my devices?

Apply to all IT gadgets.

The current PDPA regulation requires any data still left in any device to be completely erased. You can be rest assured that none of your important information will be left in your device as we comply to industrial standard with our ISO 27001 Certified data erasure processes.

Do you guys help for backing my data?

We suggest ensuring that all personal data is backed up beforehand. Once the devices are received, there will be no turning back to retrieve personal data.

Why do you collect personal information and what do you do with it?

The PC Dreams Trade-In Program is subject to secondhand dealer laws, which regulate the buying of used personal property. Many of these laws require businesses to collect information about the seller and the purchased product, and report it to law enforcement in an effort to reduce crime and recover stolen property. In some locations, to comply with applicable law, the personal information collected may include:

  • Full Name
  • NRIC/Work Pass No.
  • Residential Address
  • Contact Number

PC Dreams also reports certain information about trade-in transactions voluntarily in other locations. Additionally, PC Dreams may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. PC Dreams reserves the right to report, and may be required to report, to law enforcement agencies any activities that PC Dreams believes to be unlawful. PC Dreams may share certain information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. For more information on our privacy practices, please review the PC Dreams Privacy Policy.

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